One of the major benefits of laptop computers is that users can maintain contact with E-mail and other data services while traveling. To this end, most laptops are equipped with internal modems that add no bulk and little weight to the package.
This high-tech equipment, however, can be laid low by a very low-tech problem: how to connect the modem to the phone system in the absence of modular RJ-11 phone jacks.
Although the situation is gradually improving, too many hotels still do not connect their guest-room phones with modular jacks.